Shipping policy
Processing Time
All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer various shipping options to best suit your needs. Shipping charges for your order will be calculated and displayed at checkout.
For stickers, bookmarks, and other flat items that can fit in a standard envelope, shipping is as follows:
- Economy Shipping: estimated delivery time, e.g., 5-8 business days – $0
- Standard Shipping: estimated delivery time, e.g., 3-4 business days – $4
- Express Shipping: estimated delivery time, e.g., 1-2 business days – $9.50
Please note: delivery times are estimates and may vary.
International Shipping
We offer international shipping. Shipping costs will be calculated at checkout.
Note: International orders may incur customs and duties fees, which are the responsibility of the buyer.
Order Tracking
Once your order ships, you’ll receive a tracking number via email ONLY if you chose Standard or Express shipping on flat items. Use this tracking number to check your order’s progress and estimated delivery.
Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us at hello@artfulastronaut.com. We are not responsible for delays caused by customs, postal services, or other shipping partners.
Returns and Exchanges
For any questions about your order, shipping, or issues with delivery, please see our Return Policy or contact us at hello@artfulastronaut.com.
Contact Us
For any other inquiries, feel free to reach out to us at hello@artfulastronaut.com.